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Timely, knowledgable and very helpful overall.
Tonya went above and beyond in my opinion. Answered her phone while out of the country to answer my miniscule questions when she could have left it until returning to work. Updated me on what service options I had based on the property I was looking at. Communication was more than I expected in the service industry today. If every service correspondence was modeled after Tonya and her team's, the world would be a much less frustrating place.
She communicated everything to us, and there were never any surprises. She took the time to explain everything and talk with us about any questions or concerns we had. She always gave us our options and offered great advice.

ALCOVA Mortgage LLC | NMLS ID#40508 | www.nmlsconsumeraccess.org | Licensed in AL, AR, CA, CO, DC, DE, FL, GA, IL, IN, KS, KY, LA, MD, MI, MO, MS, NC, NJ, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WV | 308 Market Street SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance
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