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As you're well aware, this was a challenging close I'm more than thrilled that the whole team saw it all the way through Thank you for being you.
The entire closing process was a breeze and very well explained
Appraisal process didnt align with expectations. Wait time for processing and underwriter review didn't align with estimated timeline provided. Loan process in its entirety was advertised as "as quickly as 7 days". Loan review process itself took 7 days. Loan process start to finish was approximately 30 days. Expectations should be level set for 30 days instead of 7-14 days. Nabria was very knowledgeable and helpful. She made herself available to answer questions several times beginning from 6 months prior to application and during the application process.

ALCOVA Mortgage LLC | NMLS ID#40508 | www.nmlsconsumeraccess.org | Licensed in AL, AR, CO, DC, FL, GA, IL, IN, KS, KY, LA, MD, MI, MO, NC, NJ, OH, OK, PA, SC, TN, TX, UT, VA, WA, WV | 308 Market Street SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance
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