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Appraisal process didnt align with expectations. Wait time for processing and underwriter review didn't align with estimated timeline provided. Loan process in its entirety was advertised as "as quickly as 7 days". Loan review process itself took 7 days. Loan process start to finish was approximately 30 days. Expectations should be level set for 30 days instead of 7-14 days. Nabria was very knowledgeable and helpful. She made herself available to answer questions several times beginning from 6 months prior to application and during the application process.
Nabria made my experience great by going above and beyond to ensure our needs were met! Nabria was very diligent as she provided us with details, resources and she guided us every step of the way! She is extremely knowledgeable, passionate ,and professional! We truly appreciate all of her efforts and assistance during the process from beginning to end!
Your Experience With The Process Helped Me Tremendously On The Things I Didn't Understand. Thank For All U Done For Me & Making My Journey Smooth & Easy. Thank U Thank U Thank U, I Appreciate U & Alcova So Very Much 🙏🏾

ALCOVA Mortgage LLC | NMLS ID#40508 | www.nmlsconsumeraccess.org | Licensed in AL, AR, CO, DC, FL, GA, IL, IN, KS, KY, LA, MD, MI, MO, NC, NJ, OH, OK, PA, SC, TN, TX, UT, VA, WA, WV | 308 Market Street SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance
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