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Brad was available 24/7 morning, noon or night. He was always efully engaged and very cheerful. Additionally, he gave a lot of thought on what the best strategy might be for my situation.
Brad and his team are AMAZING!! They walked me and my husband through each step and let us know what was going on. Everything was made clear to where we could understand what was happening in the process, how things were going, and what was needed from us! We would 1000% highly recommend Brad and his team to ANYONE!! They made our dream of buying a home a reality! Without them, we wouldn't have a house to call our home!
Brad was very motivating, supportive and professional. He walked me through all the requirements and made a complex task appear possible. This strengthened my confidence and trust. He always responded to my calls or emails in a timely fashion. In a few words, "Brad appeared to truly have my best interest in mind." Overall, exceptional customer service. Thank you.

ALCOVA Mortgage LLC | NMLS ID#40508 | www.nmlsconsumeraccess.org | Licensed in AL, AR, CO, DC, FL, GA, IL, IN, KS, KY, LA, MD, MI, MO, NC, NJ, OH, OK, PA, SC, TN, TX, UT, VA, WA, WV | 308 Market Street SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance
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