ALCOVA Mortgage: Coronavirus Update
As the spread of coronavirus (COVID-19) continues to be a concern, we are committed to staying open for business. You rely on us every day for your mortgage needs, and we’re going to continue to provide reliable access to the important services and information you count on. Of course, we’re making some modifications to keep our staff, business partners and clients healthy.
We’re here for you.
We are still open for business! Most of our staff are working from home, and we can conduct much of our business online and over the phone. Here’s how you can contact us:
- Contact your loan officer: You can contact your loan officer at the same phone number, website and email address that you are used to using. Find our loan officer’s contact info here.
- Visit a branch in person: Please make an appointment before visiting one of our branches. Find contact information for all our branches here.
- Make a payment: Find resources on how to make your first payment and how to pay for your appraisal.
- For other inquiries: Visit us at alcova.com or stay connected with us on social media:
Stay Financially Healthy–Beware of Scams
Cybercriminals are hard at work exploiting our natural anxiety about COVID-19. Look out for suspicious emails and text messages that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information. Remember, we will never ask for confidential information (your name, password, social security number) via phone or email. When in doubt, reach out! Call your loan officer directly to verify.
We remain committed to providing assistance: online, on the phone and in person.
Thank you for trusting ALCOVA.