Brandon Nicely and ALCOVA Blacksburg Dig in on a Loan Issue

What do you do when you need to refinance but have an issue with the inspection? You need a mortgage company that will dig in to solve your problem…literally!

A veteran and his family in Patrick County, VA were working with Brandon Nicely and his ALCOVA Blacksburg team on a refinance, but they hit a snag with the home inspection. The issue required that a trench be dug in the backyard along the entire length of the house in order for the refinance loan to close.

Brandon and his team jumped into action, putting a call to Charlie Nicely, Brandon’s father, to come to the rescue for this family. Charlie loaded up a small tractor and hauled it two hours from Clifton Forge met Brandon’s team at the house to get the trench dug.

Loan Coordinator Kevin Albert felt tremendously grateful to be able to be part of helping dig this trench.  “I felt so much gratitude to be able to serve a veteran who had served our country,” said Kevin. “I’m so proud to work for a mortgage company that cares about the people they serve and that is willing to make the sacrifices required to go the extra mile for their clients.”